Customer Support

Last Updated: 28 September 2026

For help with Resprite Craft, contact the team by email: support@fengeon.com.

Report a problem​

You can report a problem by email or on GitHub Issues.

Copy this template into your message and fill in what you know:

Device model and operating system version:
Resprite Craft version/build:
Expected behavior and what actually happened:
Steps to reproduce:
Does it affect one Resprite Craft file or all files?
Full error message, including any error number:

Attach a screenshot or short recording if it helps explain the problem. If you can share a Resprite Craft file that reproduces it, send a separate copy and keep your original. If the app will not open, send the details you can collect without launching it.